SHIPPING & RETURNS
UK Delivery Information
UK Mainland Standard Delivery // All UK mainland orders are shipped on a 3-5 day service, Monday to Friday. // FREE on all orders over £50 // £5 on orders under £50
UK Mainland Next Day Delivery // Next Day Service is available, Monday to Friday. Please place your order before 5pm to guarantee next day delivery. Orders placed after 5pm will be dispatched the next working day // £7 on orders
Ireland and Channel Islands Standard Delivery// Please expect delivery within 2-5 working days of placing your order, Monday to Friday. Your order will be sent via Hermes and will require a signature on delivery. // FREE on orders over £100 // £15 on orders under £100
International Delivery Information
For international orders, please allow between 3-5 working days for dispatch. Delivery times will vary according to region. Please note, international deliveries may be subject to additional handling charges. Taxes and customs charges are the sole responsibility of the customer. These charges also vary and are calculated and charged when your package reaches its destination country. Please contact your local customs office for details on how these charges are assessed and applied to your delivery.
Western Europe - £10// Regions including Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Luxembourg, Netherlands, Sweden, Switzerland
Eastern Europe - £10 // Regions including Armenia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Russia
Southern Europe - £10 // Regions including Italy, Spain, Croatia, Greece, Bulgaria, Turkey, Cyprus, Macedonia, Slovenia, Malta
Australia - £35
United States Territories, Canada and the Caribbean - £20
Asia - £42 // Regions including China, Japan, Hong Kong, Singapore, South Korea, Taiwan, Thailand,
New Zealand - £43
Middle East- £45 // Regions including Qatar, United Arab Emirates, Saudi Arabia, Iraq, Jordan, Egypt, Israel, Lebanon, Palestine, Syria, Oman, Yemen.
South America - £48
Return & Exchange Policy
We gladly accept returns, exchanges and cancellations
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
Returns and exchange details
We hope you love everything you receive, but if you would like to return an item(s) then please get in touch. Item(s) need to be returned to us in their original condition, within 30 days of receiving your order.
We can only offer an exchange in the event of an item being faulty or damaged. In this case, the exchange will be for the same product only. If you would like a different item then a new order must be placed.
All returned items will be refunded within 2 working days of us receiving them, minus the cost of the initial postage fee (except in the case of a faulty or damaged item).
If you do wish to return an item, contact us first within the 30 days to receive our instructions. It is your responsibility to return items using a secure postage method, and sufficient packaging to ensure the order is returned in the original condition.
The item is your responsibility until we receive it, and you are responsible to pay the cost of the returns postage.